Terms & Conditions

Terms of Website Use

Please read these terms of use carefully before you start to use Saddleworth Real Ale Ltd.’s website (www.saddleworthrealale.co.uk). By using our site, you confirm you are of 18 years or older and indicate that you accept the terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Privacy Policy

Saddleworth Real Ale Limited is committed to protecting and respecting your privacy.

This policy (together with our terms of and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

For the purpose of the Data Protection Act 2018 (the Act), the data controller is Saddleworth Real Ale Limited of 8 Sam Road, Diggle, Oldham, OL35PU, registration number 8801062.

Information We May Collect From You

When you become a customer of Saddleworth Real Ale Limited, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to Saddleworth Real Ale Limited, maintaining, recording, holding and using personal data collected about you.

Information can also be collected to allow Saddleworth Real Ale Limited to send you offers which we feel will be of interest to you. If you would wish to opt out of our promotional email then please contact us on: info@saddleworthrealale.co.uk.

Customer Reviews

By writing a Customer Review, you acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials.

You also undertake that any review, feedback or rating that you write shall:

  • Comply with applicable law in the UK and the law in any country from which they are posted
  • Be factually accurate
  • Not contain any material which is deemed to be defamatory, threatening, obscene, abusive, offensive, hateful, and inflammatory or is likely to harass, upset, alarm, embarrass or invade the privacy of any person.
  • Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence
  • Not infringe any trademark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach of any legal duty you owe to a third party
  • Not be used to impersonate any person, or to misrepresent your identity
  • You agree to indemnify Saddleworth Real Ale Limited and will not hold us responsible for any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the Website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights.
  • You grant us and a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you. We reserve the right to publish, edit or remove any reviews without notifying you.

Saddleworth Real Ale Limited will never pass on your details to a third party for marketing purposes.

Saddleworth Real Ale uses ‘cookies’ placed in the browser file to help us collect general information about the behaviour of visitors on our site. This helps us to constantly monitor and improve our website’s functionality and personality. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site.

If you have any questions relating to privacy matters then please contact us by email at info@saddleworthrealale.co.uk.

Finally this policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

Returns, Cancellations and Non-Delivery

Orders may be cancelled up to and including 7 working days from the date of delivery of your order, provided all the bottles are unopened and intact. The postage and safe return of the goods in this case is the customer’s responsibility, the price of the order will be returned within 30 days from the date of cancellation. We must be made aware of any claims for non-delivery within 7 working days of your delivery date.

We make every effort to supply the goods as shown on the website; however we reserve the right to offer you substitute beers if needed which are of equal or greater value, where available.

Should you have a complaint it will be taken very seriously and we will endeavour to respond as soon as possible. Any questions regarding orders, general enquiries or if you wish to submit a complaint then please email info@saddleworthrealale.co.uk.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Age Restrictions

It is against the law to sell or indeed supply intoxicating substances to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old. If our couriers are in doubt of the age of the recipient of an order they will request some form of ID. In the event that this is not satisfied they are not permitted to leave the delivery.

Reliance on Information Posted & Disclaimer

The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Information About Us

Saddleworth Real Ale is a site operated by Saddleworth Real Ale Ltd.; we are a limited company registered in England and Wales under registration number 8801062. Our registered office is 8 Sam Road, Diggle. OL3 5PU. Our VAT number is 181 2691 06.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our Site Changes Regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Data Protection

Saddleworth Real Ale Ltd. adheres fully to the Data Protection Act 2018, and is dedicated to the privacy of your information.

Viruses, Hacking & Other Offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links From Our Site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction & Applicable Law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns

If you have any concerns about material which appears on our site, please contact us via email at info@saddleworthrealale.co.uk.